Warranty Policy

🔵 1. Overview

WAYZID is committed to providing high-quality products.
This Warranty Policy explains the protection offered for items purchased from our store and the conditions required to qualify for warranty service.

By purchasing from WAYZID, you agree to the terms outlined in this policy.

🔵 2. Warranty Coverage

Unless stated otherwise in the product description, all eligible items purchased from WAYZID include a 30-day limited warranty covering:

  • Manufacturing defects

  • Product malfunctions not caused by misuse

  • Missing parts or components

  • Defective materials or craftsmanship

This warranty begins on the date of delivery.

🔵 3. What the Warranty Does NOT Cover

The warranty does not cover:

  • Damage caused by misuse, abuse, improper installation, or neglect

  • Wear and tear from normal use

  • Accidental damage (drops, spills, breaks, etc.)

  • Unauthorized repairs or modifications

  • Lost or stolen products

  • Damage caused by incorrect voltage or power supply

  • Consumable items (batteries, filters, accessories)

  • Items marked “Final Sale” or “Non-returnable”

Warranty claims outside these conditions may be denied.

🔵 4. Warranty Eligibility Requirements

To qualify for warranty service, you must provide:

  • A valid order number

  • Proof of purchase (confirmation email or receipt)

  • Clear photos or videos showing the defect

  • A description of the issue

WAYZID may request additional information if necessary.

🔵 5. How to File a Warranty Claim

To start a warranty claim, contact our support team at:

📩 Email: Contact@wayzid.com
📞 Phone: +1 407-350-5974

Include:

  1. Your full name

  2. Order number

  3. Description of the issue

  4. Photos or videos of the defect

  5. Any troubleshooting steps you’ve attempted

Our team will review your request within 2–3 business days.

🔵 6. Warranty Resolution Options

If your warranty claim is approved, WAYZID may offer one of the following solutions, depending on product type and availability:

A. Replacement Product

We may send a brand-new replacement at no cost.

B. Replacement Part

If only a component is defective, we may provide a replacement part.

C. Repair (If Applicable)

For items that can be serviced, repair may be offered.

D. Refund

If replacement or repair is not possible, a partial or full refund may be issued.

🔵 7. Shipping Costs for Warranty Claims

WAYZID Covers Shipping When:

  • The product arrived defective

  • The error is caused by manufacturing or packaging

Customer Covers Shipping When:

  • The item was damaged due to misuse or incorrect handling

  • The claim does not meet the warranty requirements

  • Returning an item after the initial 30 days (if approved)

🔵 8. Exclusions for High-Value or Heavy Items

Certain items may have special warranty conditions depending on weight, size, or manufacturer restrictions.
These will always be stated on the product page if applicable.

🔵 9. Warranty Transferability

This warranty applies only to the original purchaser and cannot be transferred to others.

🔵 10. Liability Limitation

WAYZID is not responsible for:

  • Injury caused by improper use

  • Loss of data or accessories

  • Indirect or incidental damages

  • Unauthorized repairs performed by the customer

The maximum warranty liability will not exceed the product’s original purchase price.

🔵 11. Manufacturer Warranties (If Applicable)

Some items may include a manufacturer warranty.
If so, their terms may apply in addition to this policy.
WAYZID will assist you in contacting the manufacturer when needed.

🔵 12. Contact Information

For warranty questions or claims, contact us:

WAYZID
📍 8H3J+99, 1528 W Vine St, Kissimmee, FL 34741
📩 Email: Contact@wayzid.com
📞 Phone: +1 407-350-5974